Contact Us

Questions for Customer Service:

    If you prefer, you may instead contact our Customer Service group by sending an email to: -- be sure to leave your complete contact information and the nature of your question.

    Whether you use the online form or send us an email (please use only one as they both come directly to us), we'll get back to you within 24 hours, Mon-Fri, between 8:30AM and 4:30PM, Pacific Time.

    Questions about Shipping and Returns:

    To read about our shipping policy and instructions for returning a product please Click Here

    Comments about our products (existing and those you'd like to see):

    To let us know which high-priority Security & Self-Protection concerns and Health & Wellness issues you'd like us to address... simply email these to:

    Corporate Offices:

    For ALL questions and information about products and orders please use the form or email address above.

    For other general 5 Second Survival company information contact our corporate office at:

    5 Second Survival
    30 N Gould Street, Suite R
    Sheridan, WY 82801