TFT Contact Information and Common Questions

Customer Service:

Hours: 8 a.m. to 4 p.m. PST (Monday through Friday)

You may speak directly with our customer service representatives by calling us at 206-686-3469 or by sending us an email to

Product Ordering:

You may also order TFT Group products by calling our 24-hour Toll-Free Order line: 888-234-2192 (this is for product ordering only).

If you have a hard copy order form you may Fax it to (206) 686-3469

Product Returns:

If you wish to return a TFT product, please Click Here for specific return instructions. Customer Service is notified of all returns and will promptly process your refund. You may receive a follow-up call. It is very important to us to understand the reason for the return and how we can continually improve our products and service. Do NOT send product returns to the Las Vegas address below. This only delays their handling.

Private Training

If you are interested in Private or Group Training outside our regular class schedule, please contact Stephanie at 206-686-3469 or email her at

Affiliate Marketing

If you are interested in an affiliate relationship promoting TFT products Click Here for more information.

General comments about TFT? We want to hear your opinion.

What other top-priority self-defense concerns do you have right now? What other self-defence products or training would you like to see? Let us know here.

Corporate Offices

The TFT Group
7060 W. Warm Springs Road, STE 110
Las Vegas, NV  89113
Phone/fax: 206-686-3469

Do NOT send product orders or product returns to the Las Vegas address. This only delays their handling. For fastest service, please send these directly to our warehouse under product returns above.